fbpx

Important Update

In the best interests of the health and safety of the community Refresh Day Spa and Remedial clinic is currently- reopening when it is safe and socially responsible to do so.  

While the government has closed down the beauty side of our business, in remedial we have made the decision to close now ahead of the closure of allied health services as we feel it’s the best decision for the community and for the health of our staff and families. It is a grey area as to if our remedial would qualify as allied health while we are under the banner of a day spa, and trying to limit treatment to 30 mins while still being effective could be difficult.  Above and beyond that, we feel it best to close for now anyway.

Gift vouchers will be extended so you will have time to use them when we return.

We are thinking of you all, and can’t wait to return to normal and see you all again.

  • Welcome to Refresh Day Spa

    Drift away to another world, you're in good hands.

WELCOME TO REFRESH DAY SPA!

Refresh Day Spa began in September 2002 and we have been refreshing the people of Central Victoria ever since with relaxation and beauty therapies and remedial massage. We pride ourselves on quality treatments and thoughtful and professional service.

  • Bookings

    It is always recommended to book ahead of time to ensure we can accommodate your request.

    Appointments greater than 1 hour will require credit card details or a 50% deposit to secure your appointment.

  • Arrival Time

    We ask that you arrive 15 min prior to your appointment time. This allows time to relax prior to your treatment and to ensure you receive your full treatment time. New clients will also need to fill in a client card which will take a few minutes. Plan your time carefully as late arrival may simply reduce the time of your treatment.

  • Confirmation

    We send out confirmation texts the day before your appointment, please reply "YES" to this text to confirm you will be attending.

    Due to the high level of demand for appointments, if confirmation has not been received by 6pm the day before we may give your appointment away. So please reply 'yes' to the text or call to confirm. Thanks. 

  • Cancellation Policy

    Please understand that if you change your appointment time or are unable to attend with less than 24 hours’ notice a 50% cancellation fee will apply. If you DO NOT turn up for your appointment there will be a 100% cancellation fee.

  • Attire

    Pedicures - we recommend you wear open toed shoes to prevent smudging.
    Spray tan - see tanning info sheet.
    Sauna – see sauna info sheet.

  • Spa Etiquette

    We request that mobile phones and other devices be turned to silent or off.

  • Payment Methods

    At Refresh Day Spa we accept

    • EFT
    • Credit card
    • Debit card
    • Zip Pay
    • Hicaps (if you are claiming on your private health fund)
    • Pay Pal (for online purchases)
  • Refund Policy

    Product Refund Policy

    We are happy to provide testers or samples of any makeup or skincare to ensure you are 100% happy prior to purchase as we cannot accept returns of any product unless faulty. 

     

    Concession (Bulk treatment buying) 

    If you have purchased concessions with us and no longer wish to use them, we are happy to credit the remaining balance onto your account for you or someone else to use on another treatment or products, however there is an administration fee of $50 which will be automatically reduced. 

Bookings

It is always recommended to book ahead of time to ensure we can accommodate your request.

Appointments greater than 1 hour will require credit card details or a 50% deposit to secure your appointment.

Arrival Time

We ask that you arrive 15 min prior to your appointment time. This allows time to relax prior to your treatment and to ensure you receive your full treatment time. New clients will also need to fill in a client card which will take a few minutes. Plan your time carefully as late arrival may simply reduce the time of your treatment.

Confirmation

We send out confirmation texts the day before your appointment, please reply "YES" to this text to confirm you will be attending.

Cancellation Policy

Please understand that if you change your appointment time or are unable to attend with less than 24 hours’ notice a 50% cancellation fee will apply. If you DO NOT turn up for your appointment there will be a 100% cancellation fee.

Attire

Pedicures - we recommend you wear open toed shoes to prevent smudging.
Spray tan - see tanning info sheet.
Sauna – see sauna info sheet.

Spa Etiquette

We request that mobile phones and other devices be turned to silent or off.

Payment Methods

At Refresh Day Spa we accept

  • EFT
  • Credit card
  • American Express
  • Hicaps (if you are claiming on your private health fund)
  • Pay Pal (for online purchases)

Subscribe

Subscribe to receive our latest offers and specials!